We’ve assembled some resources to help with some common IT-related issues. If you have support questions or concerns, please submit a help request below.
Categories
Printer
Need help setting up printers? Click here for more information!
UofT/guest Wi-Fi
Setup and configure your University of Toronto Wi-fi
Office 365 install
Setup and configure your University of Toronto Office 365
Secure Document Sharing
How to send documents to others securely
Telephone System: VoIP
Setup and configure your University of Toronto VoIP telephone system!
Email
Having trouble setting up emails? Have you received something suspicious? Click here to learn more about setting up your emails
Web Conferencing
Having issue trying to connect to a web conference? Learn more about web conferencing here and how to get setup!
Remote Sessions
Need access to your PC offsite? Unsure which remote services to use? Click here to learn more about remote sessions!
Passwords
Click here to learn how to create and manage passwords!
VPN
Need access to UofT’s resources? Learn more about VPN connections here!
File Sharing
Need to request a file from someone? Click here to learn more about file sharing!
Wiping Drives
Need to erase your drive entirely but not sure if you have sensitive data? click here for more information on wiping hard drives securly!
Teaching with Zoom
Zoom conferencing is available for teaching.
Backups/Disk Encryption
Using OneDrive or external hard drive for backups and BitLocker to protect your sensitive data.